Ben Motteram

Ben’s expertise ensures the customer at the centre of everything a business does. He designs, implements, and embeds Voice of the Customer programs that inform business strategy and drive business outcomes such as more engaged staff, higher retention rates of customers, and ultimately greater profits.

Ben works with us on projects that navigate the behavioural insights, social media and change management environments to ensure the customer experience journey is mapped, understood and quantified for each client’s needs.