Quantum CIQ is one of Australia’s leading contemporary communications firms.
We believe that communications intelligence (CIQ) is where innovation, knowledge and curiosity connect in a way that uses words to create action.
We are both an agency and consultancy; our experience, knowledge and creative solutions encompass the quantum of the modern communications environment.
From strategy to delivery and full-scale implementation we work across:
- Crisis, issues and reputation management
- Strategic communications
- People and Data Science
- Public Relations; and
- Social media solutions
Delivering solutions to some of our clients most complex challenges, our recommendation are backed by people and data science, delivering outcomes based solutions.
In Australia, our team delivers highly regarded solutions from our offices in Melbourne. Internationally, our Managing Directors work from the battlefield to the boardroom with some of the world’s largest organisations.
What is it that leads people to make decisions or change their perceptions?
We specialise in people and data science led communication initiatives that deliver tangible results.
Whether you’re in the business of selling products, gathering donations, encouraging votes or changing behaviours, our ability to deliver solutions with quantifiable return on investment we develop proven choice pathways and calls to action that build trust, drive social change and provide meaningful conversions.
CRISIS COMMUNICATIONS & ISSUES MANAGEMENT
Our understanding of social and digital media crisis communications is highly regarded around the world.
We work with our clients to prepare them for an organisational crisis, build their resilience toward likely risks and assist in the management of crisis response and recovery. Our focus is on building and maintaining stakeholder trust in your organisation to enable you to return to business as usual in an appropriate way.
Read our crisis intelligence blogs here.
SOCIAL MEDIA SOLUTIONS
We are highly regarded internationally for our in-depth social media and digital acumen. From large multi-Government organisations to small businesses, we tailor each social media approach to suit the client’s desired outcomes with a whole-of-organisational communications focus.
We assist organisations by:
- Developing and implementing social media strategies
- Building creative content libraries
- Developing customer experience and customer service social media models, strategies and plans
- Identifying influencers of relevance and possible collaborations
- Providing training in best practice social media management and record keeping